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After discussions with Department officers, district commanders, individual members, and the management and staff of the Indianapolis Marriott Hotel East, the Department of Indiana is issuing firm guidelines on the conduct of hospitality suites at Department-sponsored conferences and conventions.A. These guidelines are the result of increasing concern by the Department of Indiana that:
1.) The safety and well-being of members was being compromised,
2.) Attendance at Department-sponsored meetings and events was being adversely affected,
3.) Cost to Districts was rising rapidly,
4.) State law, regulations and standards were being routinely violated,
5.) Costs of clean-up, repairs, and restoration were skyrocketing, and
6.) Property upgrades and improvements by the hotel were being damaged or misused.
B. Accordingly, the following guidelines are established and compliance with both the letter and the spirit is necessary:
1. Cooking and the maintenance of hot food in hospitality suites and guest rooms are prohibited.
2. Electric appliances other than those supplied by the hotel are prohibited.
3. Open flame devices of any kind are prohibited.
4. Removal of any furniture from the rooms is prohibited.
5. Staples, tacks, nails, or tape -- duct, masking and cellophane -- on the walls is prohibited.
6. Garbage disposal in toilets or sinks is prohibited.
7. Dishwashing in tubs or bathroom vanity sinks is prohibited.
8. Use of bathtubs as ice coolers is prohibited.
9. Removal of property of any kind from common areas, both indoor and outdoor, is prohibited.
10. Operation of hospitality suites during department sponsored activities is prohibited.
11. Food and beverages served in the hospitality rooms may not be carried into hotel common areas, restaurants, bars, and department-sponsored activities of any kind.
12. The hallways and common areas may not be obstructed by furniture, signage or other hospitality room activities spilling out of the rooms.
C. For clarification, the following is offered:
1. Cold foods, dry snacks, and drinks are permissible.
2. Coolers are permitted.
3. Beds will be removed and stored by the hotel on prior request.
4. Blue painters’ tape can be used to affix materials to the walls.
5. The patios and adjacent courtyard are exempt from the food and beverage carryout rule.
6. Hallway signage identifying hospitality rooms is permissible.
7. Collecting trash and garbage in large plastic bags and disposing of it in outdoor receptacles is permissible.
D. The Indianapolis Marriott Hotel has agreed to relax enforcement of certain standard policies, and offer certain enhancements and amenities to ease the transition to these new guidelines. They include:
1. Coffee service will be provided to all hospitality rooms at no charge to the Districts.
2. Large cigarette butt receptacles will be placed on all patios and throughout the courtyard area. 3. Normal noise restrictions after 11:00 p.m. will not be enforced – unless guest complaints require the enforcement.
4. Cash and carry fast-food service will be available as an alternative to restaurant service in the lounge area, with a simple menu of hot and cold sandwiches, soups, and salad available for approximately $5.00.
E. Additional rules of behavior are made necessary by law, regulation or hotel policy. They must be enforced by the hotel to protect its licenses and franchise and to prevent damage for which the Department of Indiana may be billed. They include:
1. Please do not use the swimming pool or workout area after posted hours.
2. Please do not carry glass containers or food of any kind into the pool area.
3. Please do not sit on furniture not designed for sitting, such as end tables, coffee tables, outdoor tables, trash containers, etc.
4. Please do not deplete the supply of coffee, etc. from the housekeeping cleaning carts.
5. Please do not damage the room entry doors when moving into the rooms.
F. Finally, a fair respect for your understanding requires a few notes on the reasons behind many of these rules:
Fire Marshall:
1. The hallways must be kept clear so guests can exit safely in case of fire and security and fire fighters can readily determine the location of a fire.
2. Extension cords can overheat and burn.
3. Electric devices overload circuits and trip breakers, which interrupt safety and warning devices. The hotel is liable for violations of the fire code.
Health Department:
1. In-room cooking for public consumption violates minimum temperature and cleanliness standards, and threatens public health.
2. Pool use regulations are set for all public pools by the Department of Health, and the hotel is liable for violations.
3. Glass containers pose a safety risk in areas designed for physical activity.
Indianapolis/Marion County Council:
1. Sets smoking and non-smoking policies and enforces its rules by sanctions and fines for which the hotel is liable.
2. A limited percentage of the rooms are authorized as smoking.
Alcoholic Beverage Commission:
1. Distribution and consumption affects licensure and must be controlled.
Hotel Policy:
1. The courtyard includes a Veterans Memorial established in honor of our service and that of our comrades at no small expense by the hotel. It should be treated with the same respect and solemnity we extend to all Veterans Memorials, and should not be vandalized, defaced or misused in any way.
2. Housecleaning staffing is based on a formula which allows 30 minutes per occupied room for cleaning, which means one cleaning staff person can clean 16 rooms during an eight-hour shift. Delays in cleaning cause additional expense to the hotel and inconvenience to arriving guests. Things that extend the room preparation time include excess trash, carpet stains, clogged plumbing, missing furniture, damaged walls and wallpaper, broken lamps, missing bed and bath linen, and cigarette burns in carpet and upholstery. Extraordinary measures, such as ozone fumigation, add additional cost and remove rooms from the hotel’s available inventory.
The management and staff of the Indianapolis Marriott Hotel East is authorized by law and its policies to impose charges for violations of its rules, but does so reluctantly and only in the case of flagrant and serious violations. It has not changed its policy of tolerance and forbearance for the men and women of The American Legion Family. The Department, however, in respect of the very positive business partnership between the Department of Indiana and the hotel, will continue to monitor compliance and seek the best interest of all involved. Comments or questions should be directed to officers or staff of The American Legion Department of Indiana.